ゼッテリアZetteria

Franchise

All 9 allergens Japan requires are listed menu by menu. Plus 19 recommended items, excluding Pistachio. (Eggs, Milk, Wheat, Buckwheat, Peanuts, Shrimp, Crab, Walnut, Cashew Nuts)

This page is an entry point we compiled from officially published information. Always make your final check against the official source.

Covers 28 items (pistachio not covered)

What is stated about severe allergies

The chain notes that sensitivity to allergens varies from person to person and that even a trace amount can trigger a reaction, and it asks those who are highly sensitive or have severe symptoms to be especially careful.(machine translation)

Show the original

アレルゲンへの感受性には個人差があり、ごく微量でも症状が出る場合があるとしており、過敏な方や症状が重い方には特にご注意いただくよう呼びかけています。

See the menu table (102 items)
Allergen

Choose the allergens you need to avoid. The table starts with the items Japan requires to be declared; choosing narrows it to yours and says whether this document can answer for them.

Choose your allergens and we will prepare a Japanese sentence to show to the staff.

Items this table cannot answer for

This document covers only 28 of Japan's 29 listed items. The other 1 — including Pistachio — cannot be checked here.

If you avoid any of these, this table cannot answer for you — please check with the restaurant directly before visiting.

In addition, this document's table has no column for Celery, Lupin, Mustard, Sulphur Dioxide and Sulphites — items that EU, International (Codex) require.

Learn more: how our allergen data works

How to check with this restaurant

Allergy-related inquiries are handled by phone through the Customer Service Center (9:00-18:00).

Show the original

アレルギーに関するお問い合わせは、お客様相談室(電話、受付時間9:00〜18:00)で承っています。

This page carries food-allergen labeling information. Gluten-free claims and religious dietary exclusions are decided by different criteria.

How to check the material

The original material, and how to read it.

Symbols at a glance

What each mark in the documents means in this site's terms. Where a document does not define a mark, the reading is ours.

  • ●read here as:Contains
  • △read here as:Possible cross-contamination
  • -read here as:Does not contain
  • ーread here as:Does not contain

See how to read the symbols (4)

Documents (2)

Menu names in your language are machine-translated.

The source check date records our check on the official site, not a review of every listed value or a safety assessment. The material may have changed since. “Source date: not recorded” does not establish whether the source is undated.

How to read the documents

アレルゲン一覧表(PDF・日英中韓)

How menus are ordered
Listed by category
How to use it

The chain says allergen information is updated from time to time and asks visitors to check it each time they use it.

Show the original

アレルゲン情報は随時更新されるため、ご利用の都度ご確認くださいとのことです。

Notes for reading

A triangle (△) in the table means that, at the factory that makes the raw material, products containing that allergen are made on the same production line. The document says that secondary contamination through shared dishes, utensils and staff cannot be completely prevented. Some products use ingredients such as refined soybean oil that are not legally required to be labeled. All rice used is domestically produced. Some items are listed under specific airport, Senri-Chuo, or stadium location blocks; those items note which locations they belong to.

Show the original

表の△は、その原材料の製造工場で、そのアレルゲンを含む製品を同じ生産ラインで製造していることを示します。資料は、食器・器具・従業員を介した二次的な混入を完全には防げないとしています。精製大豆油など、表示義務がない成分を使う商品もあります。お米はすべて国産米を使用しています。空港内店舗・千里中央店・野球場内店舗の区分に記載されたメニューがあり、該当するメニューには取扱い店舗の区分を記載しています。

Legibility notes

The text in the PDF is stored as real text, not images, so it can be extracted mechanically.

Show the original

PDF内の文字はテキストとして保持されており、画像ではなく機械的に読み取れます。

Menu names in your language are machine-translated.

How to read the symbols

The original document uses the symbols below. Our table shows the original symbol next to items with possible cross-contact.

How to read the symbols — アレルゲン一覧表(PDF・日英中韓)
How it appearsMeaningCross-contact scope
●Included in the raw materials of the product.
Show the original原材料に含まれているもの
The scope of possible cross-contact is not specified
△
Products containing this allergen are manufactured on the same production line at the raw material's manufacturing factory.
Show the original原材料の製造工場において、そのアレルゲン物質を含む製品を同じラインで生産しております
Handled on the same factory line
-
Not used as a raw material, or not subject to mandatory labeling.
Show the original原材料として使用していない、または表示義務がない成分
The scope of possible cross-contact is not specified
ー
Not used as a raw material, or not subject to mandatory labeling (the document's legend prints this as the long-vowel mark "ー", while the table cells print it as a half-width hyphen "-").
Show the original原材料として使用していない、または表示義務がない成分(資料の凡例には長音記号「ー」で印字されていますが、表のセルには半角のハイフン「-」で印字されています)
The scope of possible cross-contact is not specified

Details

Allergy notes

Zetteria publishes allergen information for 28 items in a table (PDF) on its official site. A triangle mark in the table means that, at the factory that makes the raw material, products containing that allergen are made on the same production line, so contamination is possible there. Separately from the table, fried items are cooked in shared oil, and some products contain ingredients such as refined soybean oil that are not legally required to be labeled.

Show the original

公式サイトで、28品目のアレルゲン情報を一覧表(PDF)で公開しています。表の△は、その原材料の製造工場で、そのアレルゲンを含む製品を同じ生産ラインで製造していることを示す混入の可能性です。表とは別に、揚げ物は同じ油で調理していること、精製大豆油など表示義務のない成分を使う商品があることも案内されています。

Phone Number:0120-070-612

This is the chain's enquiry desk, not an individual store's phone number.

Menu names in your language are machine-translated.

Found an error in the allergen information?

Please tell us if anything here differs from the official information. Safety-related reports take priority, and we hide the affected entry until we have checked it. If you are about to eat, please check with the venue rather than waiting for us.

Report an error in this allergen information
Venue operators: request removal or correction