柳月Ryugetsu
Franchise
Allergen information is published officially. We have not yet confirmed which of the 29 items the document covers. Where to find it and how to read it are listed here. We confirmed in August 2026 that this is the current document.
This page is an entry point we compiled from officially published information. Always make your final check against the official source.
This document does not state which items it covers, we have not confirmed a column for each item, what is published covers part of the menu, not everything served
Select the allergens you need to avoid. We will tell you whether the published source document covers them.
Choose your allergens and we will prepare a Japanese sentence to show to the staff.
Some allergens cannot be checked here
If you avoid any of these, please check with the restaurant directly before visiting.
Japan’s labeling list does not cover Celery, Lupin, Mustard, Sulphur Dioxide and Sulphites — items required by EU, International (Codex).
Learn more: how our allergen data works
How to check with this restaurant
Ryugetsu customer service desk: 0120-006-836 (9:00-18:00)
Show the original
柳月 お客様相談室 0120-006-836(9:00〜18:00)
This page carries food-allergen labeling information. Gluten-free claims and religious dietary exclusions are decided by different criteria.
Differences between stores
The published material says nothing about differences between stores. Saying nothing is not saying there are none.
How to check the material
The original material, and how to read it.
Document 1 of 3
Q&A: アレルギー・カロリー・賞味期限について
Q&A: allergy information, calories and best-before dates — This document does not state which items it covers (we have not confirmed a column for each item)
- Document size
One entry in a list of frequently asked questions (a question and answer about allergy information, calories and best-before dates)
Show the original
よくある質問の一項目(アレルギー・カロリー・賞味期限についての質問と回答)
- Notes for reading
This page explains where to find allergy information rather than listing it directly. It states that each product page on the online shop's product lineup shows the specified allergens that product contains, and that customers should contact the customer service desk about products with no listing or about seasonal items. It also notes that the factory makes several products on shared equipment. The page itself carries no item list or symbol table.
Show the original
アレルギー情報がどこに載っているかを説明する案内です。オンラインショップの商品ラインナップの各商品ページに、その商品に含まれる特定原材料等が表示されていることが書かれています。表示のない商品や季節限定商品については、お客様相談室へ問い合わせるよう案内されています。あわせて、工場が複数の商品を共通の設備で製造していることも書かれています。この案内自体には品目の一覧や記号表はありません。
Confirmed to be the current document on Aug 29, 2026
These 2 documents are read the same way.
- Notes for reading
Allergen information sits on each product's own page. A field labelled 特定原材料等 lists by name the allergens that product contains. It is a list of item names, not a grid of symbols. The page does not state which allergens it checked for, so a name not listed there has not been confirmed absent.
Show the original
アレルギー情報は商品ごとの紹介ページにあります。ページ内の「特定原材料等」という欄に、その商品に含まれるアレルギー物質が品目名で並びます。記号を使った表ではなく、品目名をそのまま挙げる形式です。ページには、どのアレルギー品目を対象に確認したのかという範囲の記載がなく、名前が挙がっていない品目は「含まれないと確認できた」ことを意味しません。
Confirmed to be the current document on Aug 29, 2026
Details
Allergy notes
Each product page on the online shop shows, by name, the specified allergens the product contains — egg, milk, wheat, soy, almond and walnut among them. For products with no listing and for seasonal items, please contact the customer service desk. The factory also makes several products on shared equipment (the page itself does not address whether ingredients beyond those named could be present in trace amounts).
Show the original
オンラインショップの商品ページごとに、卵・乳成分・小麦・大豆・アーモンド・くるみなど、含まれる特定原材料等が品目名で示されています。表示のない商品や季節限定商品については、お客様相談室にお問い合わせください。また、工場では複数の商品を共通の設備で製造しています(表示されている品目以外の原材料が微量混入する可能性については、ページ自体は述べていません)。
Phone Number:0120-006-836
This is the chain's enquiry desk, not an individual store's phone number.
Official Site & Links
Menu names in your language are machine-translated.
Found an error in the allergen information?
Please tell us if anything here differs from the official information. Safety-related reports take priority, and we hide the affected entry until we have checked it. If you are about to eat, please check with the venue rather than waiting for us.
Report an error in this allergen information