びっくりドンキーBikkuri Donkey

Franchise

All 9 allergens Japan requires are listed menu by menu. Plus 19 recommended items, excluding Pistachio. (Eggs, Milk, Wheat, Buckwheat, Peanuts, Shrimp, Crab, Walnut, Cashew Nuts) As of October 2026.

This page is an entry point we compiled from officially published information. Always make your final check against the official source.

Covers 28 items (pistachio not covered)

What is stated about severe allergies

Bikkuri Donkey advises that even where an item is marked "not used," other ingredients may still accidentally enter the food at the factory or in the store.(machine translation)

Show the original

びっくりドンキーは、「使用していません」の表示がある食材についても、工場や店舗で偶然に他の食材が混入する場合があると案内しています。

See the menu table (202 items)
Allergen

Choose the allergens you need to avoid. The table starts with the items Japan requires to be declared; choosing narrows it to yours and says whether this document can answer for them.

Choose your allergens and we will prepare a Japanese sentence to show to the staff.

Items this table cannot answer for

This document covers only 28 of Japan's 29 listed items. The other 1 — including Pistachio — cannot be checked here.

If you avoid any of these, this table cannot answer for you — please check with the restaurant directly before visiting.

In addition, this document's table has no column for Celery, Lupin, Mustard, Sulphur Dioxide and Sulphites — items that EU, International (Codex) require.

Learn more: how our allergen data works

This page carries food-allergen labeling information. Gluten-free claims and religious dietary exclusions are decided by different criteria.

How to check the material

The original material, and how to read it.

Symbols at a glance

What each mark in the documents means in this site's terms. Where a document does not define a mark, the reading is ours.

  • ●read here as:Contains
  • △read here as:Possible cross-contamination
  • ※read here as:Possible cross-contamination
  • -read here as:Does not contain
  • -read here as:Does not contain

See how to read the symbols (5)

Documents (1)

Menu names in your language are machine-translated.

The source check date records our check on the official site, not a review of every listed value or a safety assessment. The material may have changed since. “Source date: not recorded” does not establish whether the source is undated.

How to read the documents

How menus are ordered
Listed by category
Notes for reading

The table mostly uses the Consumer Affairs Agency's wording for the 28 items, and some pages use the Ministry of Health, Labour and Welfare's wording instead. Even a "-" (not used) cell carries a note that ingredients may accidentally get mixed in at the factory or in the store. The same dish sometimes appears on a separate dine-in page and a separate takeout/delivery page, and on rare occasions one column differs between the two versions (e.g. apple); this site uses the more cautious ("contains") result in that case.

Show the original

表は主に消費者庁の28品目表記で、一部のページは厚生労働省の表記を用いています。「-(不使用)」であっても、工場や店舗で偶然に混入する場合があるとの注記があります。ダイン・イン用とテイクアウト/宅配用で別ページに同一メニューが掲載されることがあり、ごくまれに1品目だけ結果が異なるものがあります(りんごなど)。当サイトでは安全側(含む)の結果を採用しています。

Menu names in your language are machine-translated.

How to read the symbols

The original document uses the symbols below. Our table shows the original symbol next to items with possible cross-contact.

How to read the symbols — アレルギー情報一覧表(PDF)
How it appearsMeaningCross-contact scope
●
Indicates the item is used as an ingredient that makes up this menu item.
Show the originalその商品を構成する原材料として使用していることを示す記号です。
The scope of possible cross-contact is not specified
△
Indicates an ingredient that the maker does not use as a raw material but that is used on the same manufacturing line.
Show the originalメーカーが原材料としては使用していないものの、同一の製造ラインで使用されている食材であることを示す記号です。
Handled on the same factory line
※
Indicates an ingredient that may get into the item in the store through equipment or frying oil.
Show the original店舗で機材や揚げ油を介して混入する可能性がある食材であることを示す記号です。
Prepared with shared cooking equipment, Fried in shared frying oil
-
Indicates the ingredient is not used. However, accidental contamination at the factory or in the store cannot be ruled out.
Show the originalその食材を使用していないことを示す記号です。ただし、工場や店舗で偶然に他の食材が混入する可能性は否定されていません。
The scope of possible cross-contact is not specified
-
Indicates the ingredient is not used. The table notes that ingredients may accidentally get mixed in at the factory or in the store.
Show the originalその食材を使用していないことを示す記号です。工場や店舗で偶然に混入する場合があるとの注記があります。
The scope of possible cross-contact is not specified

Details

Allergy notes

The official website publishes a PDF allergen table covering the 28 items designated in Japan. The table also has marks for ingredients that may get into a dish through store equipment, frying oil, or the same manufacturing line.

Show the original

公式サイトでメニューごとのアレルゲン情報(特定原材料等28品目)をPDFで公開しています。表には、店舗の機材や揚げ油、同一の製造ラインを介して混入する可能性がある食材の印もあります。

Phone Number:0120-996-529

This is the chain's enquiry desk, not an individual store's phone number.

Menu names in your language are machine-translated.

Found an error in the allergen information?

Please tell us if anything here differs from the official information. Safety-related reports take priority, and we hide the affected entry until we have checked it. If you are about to eat, please check with the venue rather than waiting for us.

Report an error in this allergen information
Venue operators: request removal or correction