アンリ・シャルパンティエHenri Charpentier
Franchise
What is stated about severe allergies
States that sensitivity to allergens varies from person to person and can change day to day, and advises consulting the purchaser themselves or their physician before making a decision.(machine translation)
Show the original
アレルギー物質への感受性には個人差があり、その日の体調によっても変わるとして、購入者本人またはかかりつけ医に相談したうえで判断するよう案内している。
The packaging carries a legally required allergen declaration
Packaged processed foods are required by law to declare their ingredients and allergens, so you can check on the product itself.
As of August 2026 we could not find a per-product list published online. To check before you go, use the online shop or the contacts below.
The declaration is mandatory for Japan's designated allergens; whether the recommended items are listed is up to each company. Items packed to order or sold loose are outside the requirement.
How you are told you can check
No allergy information is published for the meals and desserts served at the three eat-in salons (the Ashiya flagship, Ginza Maison, and Sakagura-dori locations). The group's online shop, Suzette Shop, does publish a document for each mail-order cake, gift, and baked-goods product listing which specified allergen items it contains, but that is a transcription of the labelling printed on the packaged product, not information about what the salons serve. To ask about the salon menu, please use the enquiry form on the official site.(machine translation)
Show the original
サロン・ド・テ(芦屋本店・銀座メゾン・酒蔵通り店の3店舗)で提供されるお食事やデザートについて、アレルギー情報は公開されていません。系列のオンラインショップ「スゼットショップ」では、通信販売されるケーキ・ギフト・焼菓子の商品ごとに、含まれる特定原材料等の品目名を示した資料が公開されていますが、これは箱詰めされた商品の包装表示を転記したもので、サロンで提供されるメニューを対象としたものではありません。サロンのメニューについて確認したい場合は、公式サイトの問い合わせフォームからお問い合わせください。
- On the product packaging's ingredient label Open
- On the product packaging's ingredient label Open
- The contact form is answered Open
Phone Number:0120-917-215
This is the chain's enquiry desk, not an individual store's phone number.
What we checked
As of August 2026, we looked in these places.
Keep looking
Differences between stores
We have not yet established whether things differ between stores. That is not a statement that they do not.
Details
Official Site & Links
Menu names in your language are machine-translated.
Found an error in the allergen information?
Please tell us if anything here differs from the official information. Safety-related reports take priority, and we hide the affected entry until we have checked it. If you are about to eat, please check with the venue rather than waiting for us.
Report an error in this allergen information